How to talk like a leader?

From Inc by Brian Evje | June 26, 2013

One of the great tools that is used by a leader is his speaking ability.  It must be clear, bold specific, energetic and inspiring.  But not too many leaders pay attention to their speaking ability. I happenned to enrol at Dale Carnegie speech class;   some of our former execs studied at Toastmaster Club (sadly some of them are no longer with us for some problems).

Practice before the actual speech delivery.  If you must have written speech do so.  But it is better if you must speak without a script in front of you.  You look extemporaneous and natural

Some advice tips:

l.  Know what you want.  If you want to succeed, you must know what you want;  What is your objective; what do you want to happen from your speech?

2.  Be positive, use but sparingly

3.  Avoid superlatives or even adjectives.

4.   Avoid the uptone at the end of sentence being used by actors or southeners.

5.  Be clear and specific;  call a spade a spade;  insist on realism.  Speak well and speak clearly

Interview questions you might want to employ to find out more about your candidates (but did not ask)

From Inc by Suzanne Lucas | June 20, 2013

Hiring is still not a science.  We experience a lot of failures.  Some people do well in the interview but does not even complete the orientation; or is a completely different person on the job. 

Here are some questions that might improve our success rate in hiring.  Some of the questions that you might try:

l.  What would you be 5 years from now in this company?  This determines his goal or stickability in the company or if he/she is goal driven.

2.  What are your failures and who do you think was responsible for this? This reveals much about the personality of the person

3.  Who is your favorite author?  What would be the next book you will read?  Do you travel?  Where was your last destination?  Why did you go there?

4. How would you solve this particular problem  (an operating, marketing, or financial problem)

5.  If the company had this crisis. what would you do?

6.  If you were a traffic sign, what would it be?

7.  Tell me a joke?

8.  (an unstructured instruction)  Can you arrange this deck of cards for me?

9. Why do you want to work here?

Tips on how to get tings you want

From Inc by Dave Kerpen | June 24, 2013

If you want to succeed, get the things you want, you must consider these tips from Dave:

l.  Listen to your customers and staff;  you may have your own agenda but listen to what they have to say;

2.  Stop selling and start telling story;  start explaining  (ABE -  always be explaining)

3.  Help others get what they want (Zig Ziglar's secret of success)

4.  Inject passion into what ever you do.

5.  Surprise and delight.

6 Use the most important words all the time:   You, Thank you, I am sorry  Make it a habit of writng hand written thank you note daily

How to make things happen?

From Inc by Lews Mckewon | June 26, 2013

It is a typical story; a management team that once was laser focused on getting things done suddenly finds itself in dead water;  the motors and rotors are running but nothing gets moving or done.  What must it do to restore action and execution.

Be the third of person who make things happen (the first do not know what happens;  the second watches things happen - is a spectator only;  doesnt care.

l.  Separate planning and doing meetings.  The planners and visionaries might be ticked off by the doing thing.  Get the processors and the operators separately.

2.  Get a thing done.  Depart from the memo and discussion:  sign a PO, have  design, print the tarp, see sample brochure or product prototype.  Show something concrete that has taken place. Do not leave the room without action.  Call somebody who can get things done

3. Add accountability to the plan:  who will do it, when he will do it and submit results and what are the repercussions for non submission  Read more on getting things done

6 ways to talk like a leader from Inc.

---------- Forwarded message ----------
From: Inc. 5000 Growth Strategies <newsletters@inc.com>
Date: Fri, Jun 28, 2013 at 2:06 AM
Subject: How to Make Things Happen
To: "profjorge.entrep@gmail.com" <profjorge.entrep@gmail.com>

SEND TO A FRIEND OR COLLEAGUE  | FOLLOW US: Mon Tues Wed Thur Fri Start-Up Finance Leadership & Managing Sales & Marketing Inc. 5000 The Goods Innovation
How to Make Things Happen You have the meetings, but nothing actually gets done. Sound familiar? Here's how to break the cycle and get back on track. 6 Ways to Talk Like a Leader Your speech should advance your leadership, not undermine it. Check out the best ways to boost your communication skills. 30 Days to Live: This Is What Happens When a Start-Up Is Failing His company was thriving. Then he joined a start-up accelerator. Now he's going bust. Is start-up culture to blame? How to Get Everything You Want. Seriously You'd like to be successful in everything you do, of course. Here's how to make it happen. First 5 Steps to Achieving Great Things Greatness doesn't just happen. The best leaders take steps to ensure that when they do something, they do it better than anyone else.	Inc.com Inc. 500/5000 Running A Business Leadership ADVERTISEMENT Hot Discussions on Inc.com Right Now How to Get Everything You Want. Seriously 8 Words to Avoid When Selling Top 10 Marketing Books of All Time Quit Working Late: 8 Tips No. 1 Way Customers Find Your Website
Inc.com Tools Guides Events Newsletters Magazine Inc.500|5000

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From mediocre to awesome customer experience - from Inc.

From Inc. by Kevin Daum | June 18, 2013

The aim of every marketing campaign, or MVP of products is to be unique and memorable;  from Seth Godin, to be a stand out.  To be remarkable, If you cant do it then you become ignoreable.  And as if you do not exist in the marketplace.

For the customer experience, you must be awesome.

How do you create awesomeness?

Three characteristic of awesome experience:  (PMM)

1  Positive

2. Meaningful

3.  Memorable

     How to make the experience memorable?:

    l.  Fulfill a need

   2.  Entertaining

   3.  Create the unexpected

What are 5 things you must do to achieve great things?

From Inc by Les Mckewon | June 19, 2013

In order to do great things you must be guided properly by these advice, by Les, author of Predictable Success,  Getting Your Organization on the Growth Track.  You must revise the way you structure your work habits and routine

l.  Priorititize, first things first.  What are the 3 great things you want to do in life;  this year?

2.  Plan ruthlessly, execute relentlessly

3.  Get out of your inbox

4.  Get out of your office,

5. Review (the checkpoints)  revise, adapt and push on

First 5 Steps to Achieving Great Things

Here are newsfeeds from Inc. 5000 growth strategies:   5 steps to achieving great things, interview questions you should ask anyway,  creating awesome customer experience

From: Inc. 5000 Growth Strategies
Date: Fri, Jun 21, 2013 at 2:05 AM
Subject: First 5 Steps to Achieving Great Things

SEND TO A FRIEND OR COLLEAGUE  | FOLLOW US: Mon Tues Wed Thur Fri Start-Up Finance Leadership & Managing Sales & Marketing Inc. 5000 The Goods Innovation
First 5 Steps to Achieving Great Things Greatness doesn't just happen. The best leaders take steps to ensure that when they do something, they do it better than anyone else. 11 Interview Questions You Wouldn't Think to Ask--But Should Does an out of the box question help you make better hires? These companies think so. Silicon Valley's Hottest Matchmaker What began as a social gathering for like-minded entrepreneurs has evolved into a dynamic start-up accelerator. Meet Saeed Amidi. What the Natural Gas Boom Means for U.S. Manufacturing The U.S.'s rise as an energy producer just might fuel the comeback of 'Made in the USA.' 3 Steps to Create an Awesome Customer Experience Good or great is acceptable for some, but consistently striving for awesome will prevent you from being mediocre.	Inc.com Inc. 500/5000 Running A Business Leadership ADVERTISEMENT Hot Discussions on Inc.com Right Now First 5 Steps to Achieving Great Things 4 Extreme Habits of Highly Successful Remote Teams 4 Tips for Stellar Customer Service 3 Signs You're Meant to Be a Leader 5 Questions That Will Close the Sale (Without Pressuring Customers)
Inc.com Tools Guides Events Newsletters Magazine Inc.500|5000

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