When things do not work out right

I met some former entrep students and were complaining about the on line enrollment.

It seems they could not get the professor of their choice. (They would like to get the not so terror prof for Strama) on line.  So they went to the campus and the concerned office.

They were requesting my help.  I could not do much because these were brought up before and we spend so much resources annually to get the acts together in a faculty out of town conference.

This has been a perennial complaint in NU 12 and something must be done now to correct this - soon?