One of the things that bother me is subordinates being content with completion of tasks and not minding their contribution to results. Sales and and collection are important results. Without them we can do not eat
And they are not bothered with that. Many workers would just do routine jobs, will not take initiative, will not go beyond their comfort zones and content with just being there.
At the end of the day, the bottoms up approach does not work. It has to be top down. The top guy has to take charge and be at the forefront.
The captain has to take charge. There could be no other way
