From small business trends.
The book of Micah Salomon High Tech High Touch Customer Service, tells how to render masterful customer service:
1, Make the customer feel welcome before they set foot in your premises
2. Remove barriers to customer experience: have plenty of parking space, customer lounge, CR.
3. Never stop innovating.
4. Create a system to anticipate customer wants and needs
5. Be genuinely interested in your customers (you and your employees)
6. Create unique customer experience and more
Showing posts with label small business trends. Show all posts
Showing posts with label small business trends. Show all posts
Tuesday, January 1, 2013
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